Support Center
Live Chat
Chat with our support team
Phone Support
Call us at 1-800-INDUSTRY
Email Support
support@industrydirect.com
Getting Started
How do I create an account?
Click on Sign Up and provide your business phone number and name.
How do I place my first order?
Browse the marketplace, add products to cart, and proceed to checkout.
Orders & Shipping
How can I track my order?
Go to Order Tracking page to see real-time status of all your orders.
What shipping options are available?
You can choose delivery, pickup, or shipping company pickup.
Payments
What payment methods do you accept?
We accept credit cards and payment on delivery.
When will I be charged?
Payment is processed when you place the order or on delivery.